Frequently Asked Questions

Everything you need to know about upgrading your home sanctuary.

What is the standard shipping time for furniture orders?

Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.

Do you offer white-glove delivery and assembly?

Yes, we offer white-glove services for an additional fee. This includes room-of-choice delivery, full assembly, and removal of all packaging materials.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return.

Are your wood products sustainably sourced?

We are committed to sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to minimize environmental impact.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number. You can also monitor your shipment directly through the 'Order History' section of your account.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you budget for larger home investments.